Privacy Policy
Last updated: [Insert date]
1. Who we are
This website is operated by Neurodivergent Voices (“we”, “us”, “our”).
Email: info@neurodivergentvoices.oc.uk
We are the data controller for the personal data we collect.
2. What data we collect
We may collect and process the following personal data:
Information you provide to us:
- Name
- Email address
- Any information you submit via contact forms or email
Information collected automatically:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
- Cookies and usage data
3. How we use your data
We use your personal data to:
- Respond to enquiries and provide customer support
- Deliver our services
- Improve our website and user experience
- Send important updates or service-related messages
- Comply with legal obligations
We will only use your personal data when we have a lawful basis to do so under UK GDPR.
4. Lawful basis for processing
We rely on the following lawful bases:
- Consent – where you have given clear permission
- Contract – to perform a contract with you
- Legal obligation – to comply with the law
- Legitimate interests – to operate and improve our business, provided your rights do not override these interests
5. Cookies
Our website uses cookies to:
- Improve functionality
- Analyse website traffic
- Enhance user experience
You can manage or disable cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.
6. Sharing your data
We do not sell your personal data. We may share your data with:
- Service providers (e.g. hosting, analytics, payment processors)
- Professional advisers (e.g. accountants, legal advisors)
- Regulatory or law enforcement bodies where required by law
All third parties are required to handle your data securely and in compliance with UK GDPR.
7. Data retention
We will only retain your personal data for as long as necessary to:
- Fulfil the purposes we collected it for
- Comply with legal, accounting, or reporting requirements
8. Your data protection rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where applicable)
To exercise these rights, contact us at info@neurodivergentvoices.co.uk.
9. Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
10. Third-party links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, contact:
Neurodivergent Voices on info@neurodivergentvoices.co.uk